Cross-Site Issue Sync for Jira
Keep issues in sync between two Jira Cloud sites, including fields, comments and attachments, with no third-party server in between.
Overview
Install the app on both Jira sites, pair a project on each, and changes flow between them automatically, usually within seconds.
You choose which fields sync and in which direction. If the same field changes on both sites, nothing is overwritten. The conflict is shown on the issue so you can pick the value to keep.
Features
Direct site-to-site sync
The two sites talk to each other directly over Atlassian’s platform. No external server is involved.
Flexible field mapping
Map standard and custom fields, and choose the sync direction for each.
Safe conflict handling
Changes to different fields merge automatically. Real conflicts are shown on the issue for you to resolve.
Comments and attachments
Comments and files sync along with issue fields.
Secure pairing
Sites connect with a one-time invite code that expires after 24 hours and covers a single project.
Connection testing and logs
Test a connection at any time, and see a log of sync activity for each pair.
How to use
Admin console
Jira settings → Apps → Cross-Site Issue Sync, on each site
Invites
The Connect a site screen
Field mapping
Sync pairs → Configure
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Install on both sites
Install the same version of the app on each Jira site you want to connect.
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Create an invite
On the first site, open Connect a site, choose a project and click Create invite.
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Share the invite code securely
Send the code to the other site’s administrator. It can be used once and expires after 24 hours.
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Accept the invite
On the second site, open Connect a site, paste the code, choose a project and click Accept invite and connect.
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Map your fields
On each site, open Sync pairs → Configure and choose which fields sync and in which direction.
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Test and sync existing issues
Click Test connection, then Sync existing work items to bring over issues that already exist.
Good to know
- Changes usually arrive within 3–15 seconds.
- Attachments up to 3 MB sync by default.
- Deleting an issue on one site doesn’t delete it on the other.
- To try it on a single site, pair two different projects on that site.
Privacy
- Sends only the paired project’s mapped fields, comments (including author names) and attachments to the other Jira site.
- Data travels over HTTPS within Atlassian’s platform. No third-party server is involved.
- Assignee email addresses are shared only if you choose to sync the assignee field, which is off by default.
- Deleting a pair stops the other site’s access immediately.
Our privacy policy covers every AryonForge app.
What the first version includes
- Direct sync between two Jira Cloud sites, with secure invite-based pairing.
- Configurable field mapping and sync direction.
- Conflict detection with a choice of which value to keep.
- Comment and attachment sync, connection testing and activity logs.
Questions about Cross-Site Issue Sync for Jira?
Open a request in our support portal or email support@aryonforge.com. We reply within one business day, Monday to Friday.